How to post a review

How to submit a review

Please share your thoughts on the products you purchased.
Your feedback encourages us to create even better products.

STEP 1 Open the review section on the product page

Open the page of the product you purchased and scroll down to the "Customer Reviews" section at the bottom of the page.

Customer review section on product page

STEP 2 Tap "Write a review"

Tap the "Write a review" button in the review section to open the submission form.

Write a review button

STEP 3 Enter your star rating and comments

Select your star rating (1-5 stars) and enter your name, email address, and review text.
You can also optionally choose how your photo and name are displayed (e.g., initials).

Review submission form

STEP 4 Submit to complete

Tap the "Submit Review" button to complete your submission.
Reviews submitted will be published on the product page after we have verified their content.

Before submitting

  • You can also submit a review using the same steps from the review request email sent after product shipment.
  • Please note that it may take some time for your review to be published.
  • Please do not include personal information (e.g., phone numbers, addresses) in the review text.

Review Submission Benefit

Those who submit a review will receive a 1,000 yen OFF coupon via email around the 20th of the following month, which can be used for your next purchase.

Gift Wrapping

Gift wrapping available

For a special gift to a loved one, we recommend our paid gift wrapping service.

*Ships with a silver ribbon on the original box.

*Staff will select the box and gift bag size and shape according to the product.

Delivery Information

Fast shipping.
Orders placed by 12:00 noon will be shipped the same day.

view more →

Free shipping on orders of ¥3,980 or more

Delivery will be made via Sagawa Express or Japan Post, depending on your region.

view more →

Payment Methods

We offer a variety of payment methods,
including major credit cards and PayPay.

view more →

Metal Allergy Guarantee

If you experience symptoms of metal allergy after using our products, we offer a 30-day return guarantee.

view more →