Legal notice

Seller

Leger Co., Ltd.

Representative

Yoshihiro Asano

Address

6-16 Minamishinbo, Sanjo, Niigata 955-0862, Japan

Phone number

0256-34-9150

Email address

info@leger.co.jp

Support hours

Weekdays and the third Saturday of each month, 10:00–12:00 / 13:00–17:00
(Closed Sundays and public holidays; closed Saturdays except the third Saturday of each month)

Price

The price shown on each product page (consumption tax included)

Shipping charges

Courier delivery (Takkyubin): ¥770 (tax included), flat rate nationwide
Free shipping on orders of ¥3,980 (tax included) or more

Yu-Packet: ¥330 (tax included), flat rate nationwide
Free shipping on orders of ¥3,980 (tax included) or more
Yu-Packet has size and weight limits. Items that exceed these limits will automatically be shipped by courier delivery (¥770, tax included).

Additional charges may apply for remote island areas.

Additional fees (other than the product price)

Depending on the payment method you choose, the following fees may apply.

  • Convenience store payment fee: from ¥440 (tax included), varying according to the total payment amount
  • Cash on delivery fee: ¥330 (tax included)

We cover the transaction fees for credit card payments, bank transfers, and postal transfers (the customer is responsible for bank transfer charges).

Delivery times

If the item is in stock and payment has been confirmed, we will ship according to the following schedule as a rule.

  • Orders placed by 12:00 noon: shipped the same day (delivered as early as the next day)
  • Orders placed after 12:00 noon: shipped the next business day

Shipping timing by payment method

  • Bank transfer, postal transfer, convenience store payment: shipped within 3 business days, counting from the business day after payment is confirmed
  • Credit card: shipped within 3 business days, counting from the business day after the order is confirmed

For out-of-stock items and items with optional customization (engraving, coloring, stone setting, etc.), we will inform you of the delivery schedule separately.
Delivery may take two days or more to some areas (Hokkaido, Kyushu, Okinawa, remote islands, etc.).
Deliveries may be delayed during busy periods or due to traffic or weather conditions.

Accepted payment methods and payment timing

The following payment methods are available.

  • Credit card (VISA / MasterCard / JCB / AMEX): charged immediately; shipped after the order is confirmed
  • Cash on delivery: paid to the delivery driver when the item arrives; shipped after the order is confirmed
  • Bank transfer (prepayment): payment due within 14 days of the order date; shipped after payment is confirmed
  • Postal transfer (prepayment): payment due within 14 days of the order date; shipped after payment is confirmed
  • Convenience store payment (prepayment): payment due within 14 days of the order date; shipped after payment is confirmed

If payment is not received within 14 days, we may cancel your order at our discretion.
If the name on the transfer differs from the name on the order, please contact us in advance by email or phone.

Return period

Within 7 days of delivery

Refund policy

For returns made for customer reasons, please contact us by email within 7 days of delivery and return the item to us.

Once we have completed our inspection of the returned item, we will issue your refund by bank transfer, as a rule within 3 business days of the item arriving at our store. For returns made for customer reasons, the customer is responsible for the original shipping cost, return shipping cost, the return handling fee (¥550 per package, tax included), the value of any coupon we covered, and bank transfer fees. For returns of items sold with shipping included or with free shipping, we will deduct the shipping cost we covered from your refund.

We cannot accept returns or exchanges for the following items:

  • Items that have been used, or that show clear signs of use
  • Sale items (including lucky bags and trial items)
  • Items for which 8 or more days have passed since delivery
  • Items with optional customization (engraving, coloring, etc.)
  • Items damaged or soiled after delivery

If your item is defective or damaged, or if you received the wrong item, please contact us within 7 days of delivery. For returns and exchanges resulting from our error, we will cover shipping costs both ways.

For details, please see our Refund Policy.

Return shipping policy

Please send returned items to the following address.

Leger Co., Ltd.
6-16 Minamishinbo, Sanjo, Niigata 955-0862, Japan

For returns made for customer reasons, the customer is responsible for return shipping costs. For returns resulting from our error (defective, damaged, or incorrect items, etc.), please return the item using the method we specify; we will cover shipping costs both ways.