Refund policy

Returns and Exchanges

Return and Exchange Period

If you would like to return or exchange an item, please contact us at info@leger.co.jp within 7 days of delivery, then send the item back to us.
Exchanges are available for the same item or for a different item.

Shipping and Handling Fees for Returns and Exchanges

Shipping and handling fees apply to returns and exchanges (per package: ¥550 exchange fee, ¥550 return fee, both tax included).
Additional charges may apply depending on the type and size of the item.

Items We Cannot Accept for Return or Exchange

We are unable to accept returns or exchanges in the following cases. We appreciate your understanding.

  • Items that have been used, or that show clear signs of use
  • Sale items (including lucky bags and trial items)
  • Items for which 8 or more days have passed since delivery
  • Items with optional customization (engraving, coloring, etc.)
  • Items damaged or soiled after delivery

Cancellations and Order Changes

To cancel or change an order, please contact us by 13:00 on the scheduled shipping date.

  • Orders placed before 13:00: by 13:00 the same day
  • Orders placed after 13:00: by 13:00 the following day

For items with optional customization (engraving, coloring, stone setting, resizing, etc.), changes and cancellations are accepted until we send you a notice that work has begun. We cannot accept changes or cancellations after that point.

Return Address

Leger Co., Ltd.
6-16 Minamishinbo, Sanjo, Niigata 955-0862, Japan

Refunds

Once we have completed our inspection of the returned item, we will issue your refund by bank transfer, as a rule within 3 business days of the item arriving at our store.
For returns made for customer reasons, the customer is responsible for the original shipping cost, return shipping cost, the return handling fee (¥550 per package, tax included), the value of any coupon we covered, and bank transfer fees. For returns of items sold with shipping included or with free shipping, we will deduct the shipping cost we covered from your refund.

Damaged or Incorrect Items

If your item is defective or damaged, or if you received the wrong item, please contact us at info@leger.co.jp within 7 days of delivery. For returns and exchanges resulting from our error, we will cover shipping costs both ways.

For further details, please see our Notation Based on the Japanese Act on Specified Commercial Transactions.