Regarding shipping methods

Delivery Process

Normally, products that are "in stock" and "payment confirmed" will be shipped within 1-2 business days of your order.
*Delivery is only available within Japan.

In stock
Orders before 12 PM

Same-day shipping → Delivered as early as the next day *Deliveries to Hokkaido, Kyushu, Okinawa, and remote islands may take 2 or more days.
*If you wish for the fastest delivery, please order without specifying a date or time.

In stock
Orders after 12 PM

Ships on the next business day *Shipping operations are closed on weekends and public holidays.

Out of stock
Custom orders

Ships after arrival and processing completion Arrival times and the number of days for optional processing (engraving, stone setting) vary by product.
We will inform you of the exact delivery date in the "Notification of Work Start" email sent after your order.

If you wish
to specify date/time

Ships approximately 2 business days before the specified date You can specify the delivery date and time on the cart screen during the checkout process (only for selectable dates).
*If you wish for the fastest delivery, please do not specify a date or time.

Shipping Fees and Methods

Courier Service (Sagawa Express / Japan Post)

770 yen (incl. tax) Free shipping on orders over 3,980 yen

Date/Time Specification: ◯ Available
Tracking/Compensation: ◯ Available
Hand delivery

*The shipping carrier is automatically selected based on the region.
*Customer-specified carriers will incur actual costs (minimum 770 yen).
*Additional charges may apply for remote islands.

Yu-Packet (Mail Service)

330 yen (incl. tax) Free shipping on orders over 3,980 yen

Date/Time Specification: × Not available
Compensation: × None
Delivery to mailbox

【Important】Yu-Packet Precautions

No compensation for loss, damage, or delay during transit.
Exterior packaging (box) damage is not eligible for returns.
If it doesn't fit in the mailbox or there's no nameplate, it will be returned.
If the size exceeds regulations, it will automatically be changed to "Courier Service".

*If you order a Yu-Packet eligible product and a courier-eligible product at the same time, they will be delivered together in a single courier package (770 yen) (shipping fees will not be combined).

Order Changes and Cancellations

Due to shipping arrangements, we have a cut-off time.
If you wish to change or cancel, please contact us by the following times.

Cut-off: By 13:00 on the scheduled shipping day

For orders placed before 13:00: By 13:00 on the same day
For orders placed after 13:00: By 13:00 on the next day

【Please Note】
*If you contact us after 13:00, it will be treated as a "return after shipping," and round-trip shipping fees and packing material costs will be borne by the customer.
*For custom processed items (engraving, stone setting, etc.), we cannot accept any changes or cancellations after sending the "Notification of Work Start" email.